Contact us


How can I place an order?
You can choose to order in any way that suits you.
T: 01531 635678     F: 01531 635670     E:

Postal address:
The Helping Hand Company
Bromyard Road

Or visit our shop for online orders.

What are the delivery leadtimes?
We operate a standard 48 hour delivery from receipt of order. If you have a special request, please ask us for the delivery leadtime. If you require the products for a certain clean up event, please let us know.

Is 24 hour delivery available?
Yes. If we receive order requests for standard stock by midday, we can despatch goods on a 24 hour service at a minimal charge of £10.

Do I get charged carriage?
All orders over £150 receive FREE carriage!  Any order under that amount has a £5 carriage charge, but there is no minimum order quantity.

Can I request a visit from a representative from The Helping Hand Company?
We have representatives in the field who are there to help, so if you require someone to talk through the products or campaigns face-to-face, then please contact us on 01531 635678.

Can I personalise any of the products?
We do offer a personalisation service to support our partners in their campaign or organisation promotion. Please contact us for more information by calling 01531 635678 or email

What are our opening times?
Our standard office opening times are, excluding Bank Holidays:
Monday to Thursday 8.30am – 5pm
Friday 8.30pm – 4.30pm

We are closed at weekends.

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