How can I place an order?

You can choose to order or contact us in any way that suits you.

T: 01531 635678     F: 01531 635670     E: sales@helpinghand.co.uk

Postal address:

Helping Hand Environmental
The Helping Hand Company
Bromyard Road
Ledbury
Herefordshire
HR8 1NS

Or visit our shop for online orders.

What are the delivery leadtimes?
We operate a standard 48 hour delivery from receipt of order and in stock. If you have a special request, please ask us for the delivery leadtime. If you require the products for a certain clean up event, please let us know.

Is 24 hour delivery available?
Yes. If we receive order requests for standard stock by midday, we can despatch goods on a 24 hour service at a minimal charge of £10.

Do I get charged carriage?
All UK orders over £150 receive FREE carriage!  Any litter picker or tidy up kit order under that amount has a minimum £5.00 ex VAT carriage charge, but there is no minimum order quantity. However please be aware:

  • Our longer litter pickers (those over 50″) carry at £15.00 delivery charge due to the length of these litter pickers.
  • Our Litter picking cart range will also carry different carriage charges, due to theproduct dimensions and weight of each Handicart or Street Boss, ranging from £5.00 to £15.00 a unit.

Can I request a visit from a representative from The Helping Hand Company?
We have representatives in the field who are there to help, so if you require someone to talk through the products or campaigns face-to-face, then please contact us on 01531 635678. We can also undertaken skype, zoom video calls and webinars with our customers.

Can I personalise any of the products?
We do offer a personalisation service across some of our product range to support our partners in their campaign or organisation promotion. Please contact us for more information by calling 01531 635678 or email sales@helpinghand.co.uk

Is there discounts or bulk buys available?
We do offer professional and trade pricing acros our range. We also have discounted order forms available for volunteers, groups and schools.

Please note our online shop is a Retail Shop, therefore should you wish to order more than 5+ of any one item, we suggest always giving our friendly team a call to find out the latest offers, promotions and pricing by calling 01531 635678 or email sales@helpinghand.co.uk

What are our opening times?
Our standard office opening times are, excluding Bank Holidays:

Monday to Thursday 8.30am – 5pm
Friday 8.30pm – 4.30pm

We are closed at weekends.